Terms of Service
Pero Air Duct Cleaning
Santa Ana, CA
_Last updated: 2026-04-25_
These Terms of Service ("Terms") govern the use of services provided by Pero Air Duct Cleaning ("we," "us," or "our") located in Santa Ana, CA. By scheduling a service, you ("user," "client," or "customer") agree to comply with and be bound by these Terms.
Acceptance of Terms
By accessing or using our services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services. We may modify these Terms from time to time, and such modifications will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.
Services Description
Pero Air Duct Cleaning provides professional cleaning and maintenance services for air ducts and HVAC systems. Our services are designed to enhance indoor air quality, improve HVAC efficiency, and comply with industry standards, including those set by the National Air Duct Cleaners Association (NADCA). Our service areas include Santa Ana, CA, and surrounding locales such as Orange, Tustin, West Anaheim, and El Modena.
User Responsibilities
Clients must ensure accessibility to the areas where the services will be performed. This includes removing obstacles and providing safe access to HVAC systems and air ducts. Clients are responsible for communicating any specific concerns, issues, or pre-existing conditions of their HVAC systems prior to service.
Scheduling and Cancellation
Scheduling services can be done via our website or by contacting our customer service. We require a minimum of 24-hour notice for any cancellations or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee equivalent to 25% of the service charge.
Payment Terms
Payment is due upon completion of the services unless prior arrangements have been made. We accept various forms of payment, including credit cards and checks. An invoice will be provided detailing the services rendered and charges incurred.
Warranties and Guarantees
Pero Air Duct Cleaning warrants that all services will be performed with reasonable skill and care, consistent with industry standards. While we strive for excellence, we do not offer any explicit or implied warranties on the outcomes of our services beyond those required by law. Any specific guarantees related to service effectiveness will be documented separately at the time of service.
Limitation of Liability
To the maximum extent permitted by applicable law, Pero Air Duct Cleaning shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our liability is limited to the amount paid for the services provided.
Indemnification
You agree to indemnify and hold harmless Pero Air Duct Cleaning, its affiliates, employees, and agents, from any claim or demand, including reasonable attorneys’ fees, arising out of your use of our services, your breach of these Terms, or your violation of any law or the rights of a third party.
Dispute Resolution
Any disputes arising from or relating to these Terms or our services will be governed by the laws of the State of California. Any legal actions or proceedings related to such disputes will be brought exclusively in the courts located in Santa Ana, CA.
Intellectual Property
All content, trademarks, service marks, and logos used in connection with our services are the property of Pero Air Duct Cleaning or its licensors. Use of our intellectual property is prohibited without prior written consent.
Modifications
We reserve the right to make changes to these Terms at any time. Changes will take effect immediately upon posting. It is your responsibility to review these Terms periodically for any modifications.
Contact Information
For any questions or concerns, please contact us at:
Pero Air Duct Cleaning
Santa Ana, CA
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Thank you for choosing Pero Air Duct Cleaning, where we prioritize your indoor air quality needs. We appreciate your business and look forward to serving you.