Privacy Policy
Last updated: 2026-04-25
At Pero Air Duct Cleaning, accessible from Santa Ana, CA, we are committed to protecting your personal data and ensuring transparency regarding how we collect, use, and share your information. This Privacy Policy outlines our practices in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, and mailing address when you request a service or contact us.
- Service Details: Information related to the air duct and HVAC systems when you schedule an appointment.
- Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and the time and date of visits.
- Cookies and Tracking Technologies: Details are provided in the Cookies section below.
How We Use It
Pero Air Duct Cleaning uses the collected information for various purposes:
- Service Provision: To provide, maintain, and improve our air duct and HVAC cleaning services.
- Customer Support: To respond to inquiries or requests for information.
- Communication: To send you updates, promotional offers, and service-related information.
- Analytics: To understand website usage patterns and improve user experience.
- Compliance and Enforcement: To fulfill legal obligations and resolve disputes.
Sharing with Third Parties
We do not sell your personal data. However, we may share information with third-party service providers who assist in business operations. These parties are obligated to protect your data and only use it for the services they provide to us.
- Service Providers: Companies that process data on our behalf, such as invoicing and customer management systems.
- Legal and Regulatory Authorities: When required by law to comply with legal processes or protect our rights.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once data is no longer needed, we securely delete or anonymize it.
Your Rights (GDPR/CCPA)
Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to our processing of your data.
Under CCPA
California residents have specific rights regarding their personal information:
- Disclosure: Request disclosure of categories and specific pieces of personal data we have collected.
- Deletion: Request deletion of personal data.
- Do Not Sell: Opt-out of the sale of personal data.
To exercise these rights, please contact us at info@peroairductcleaning.com.
Cookies
Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser.
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Help us understand how visitors use our website.
Children's Privacy
Pero Air Duct Cleaning does not knowingly collect personal data from children under 13. If you believe your child has provided us with personal data, please contact us to remove the information.
International Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state or country. We ensure that such transfers comply with applicable data protection laws.
Security
We take reasonable measures to protect your information from unauthorized access and use. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Changes
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@peroairductcleaning.com
- Address: 4080 W 1st St SPC 218, Santa Ana, CA
Thank you for trusting Pero Air Duct Cleaning with your personal data. We are committed to protecting your privacy and ensuring that any personal information you provide to us is handled with care.